This is the second in a short series that furthers some thoughts I have developed over the years in regards to Consulting as a Profession. In this document I talk about the perception of business value from using consultants. The definition of ‘consultants’ is worth noting here first as there can be widely different ones. Consultants in this case are defined as Management Consultants who are professionals that are part of organization like Core Catalysts that has methodologies, process and procedures, templates and standard ways of analyzing and accomplishing work efforts typically organized by projects. Management Consultants are skilled at tackling various types of challenges at clients that include process improvements, system integration, systems development, business model development and new product development and implementations. Management Consultants are typically deployed as small teams though can be deployed individually as well.
Business Value is always defined from our clients’ perspective and can vary widely depending on the projects and uses of management consultants. Here are a few examples based on our experiences. The first example is where clients use consultants in a staff augmentation manner. In this case the client can perceive the value as:
A second example of typical business value provided by using Management Consultants is based on the project that is performed. The business value can be viewed several ways:
This covers only a few examples of the business value that Management Consultants can bring to clients. Core Catalysts uses a Value Score Card for documenting and communicating the value we provide to our clients. This Value Score Card can in turn be used by our clients to help justify the use of consultants in their business. Our consultants are motivated by providing business results that have definitive business value to our clients.